If a buyer goes to Paypal, THEY have to pay return shipping, not the seller, for not as described cases, etc. Do not request PMs. Buyer wants a refund - says my item is not as described! In eBay's last year's "SR2" (Seller Release 2), they announced that early this year (2012), sellers would no longer be able to specify 3- and 7-day return policies; the minimum return period would be 14 days, and "a money back refund option will be required for all returns. Options. "Sellers will be able to select from the minimum of 14 days, to 30 days, 60 days, or "no returns accepted." And insurance is basically useless because you can’t claim it for 30 days and it will be delivered before then, [–]pretty_in_pink28 1 point2 points3 points 20 hours ago (2 children). I purchased the shipping label through “buy shipping” in amazon. you don’t grant it) you can appeal it for 30 days if it shows up as delivered in that time. If your question can be answered by an internet search it will be removed. Be respectful to other users at all times and behave in a civil manner. Communicate with the buyer that you've done this. However, depending on the payment method the buyer used, it can take up to 30 days to process the refund. So frustrating. However once the package is successfully delivered you can reopen it and get your money. Buyer wants a refund after 6 months!!! Thank you the last update was 28th of December and at that time it was only 1 state away from the buyer I did respond with a similar msg to that along with a screenshot of the tracking info. Selling on Amazon. My guess is they've seen the new 180 day return thing, not realising that it started in November. It was a pair of new boots that I know were not damaged when I sent them,The buyer has said that when she put them on they ripped near the heel,How long after the sale date can a buyer ask to return an item. Looks like you're using new Reddit on an old browser. If you don't refund them, the buyer can ask eBay to step in for up to 10 business days after the refund deadline. it was a fairly expensive item (90). However, depending on the payment method the buyer used, it … Buyer Wants refund 30 days after purchase. Wait, Did the buyer opened a case already on ebay or paypal? If eBay forces the refund (ie. ZenDesk and Ebay sold Invoice Intergration. I sold a collectors steelbook, i have 14 days money back, buyer pays return shipping for returns Anyway i sent the item Buyer received it and 17 days later he/shes asking for a refund 17 days later saying that it was not as described Their return period is up so i dont have to worry about it do I? However, if the item's tracking information shows confirmed delivery, 2 business days have elapsed, and the refund has not yet been issued to the buyer, eBay may automatically issue a refund on your behalf. DRAG THIS OUT. Package still in transit for 14 days, buyer wants refund. I sold an item on eBay last Dec 14 2014. Use the stickied scam thread, which can be found here. Help for sellers and buyers! GoOverstock: This isn’t a hundred post thread. Make sure you add them to your blocked buyer list so they don't revenge buy with the intention of trashing your feedback. After you cancel, we'll let the buyer know. General Selling Questions. Sell on Amazon. Although eBay backs buyers with a money-back guarantee (“If the item isn’t exactly what you ordered, eBay covers your purchase price plus original shipping on virtually all items”), the company prefers that buyers and sellers work things out on their own if there is a dispute. Most of the time if you have an issue with a purchase the seller will be able to solve it for you. I talked to an eBay rep about this last week. “I relisted it for $120 and MAO [Make an Offer] and it sold for $120.” GoOverstock: This isn’t a hundred post thread. I sold an item on eBay last Dec 14 2014. Thank you. If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. If you've not received your refund after 6 business days, send the seller a message to discuss. Cancel a transaction They would have been received by the buyer around 2-3 Dec 15. Handle a return request . Do not PM mods individually. The seller should address the buyer's concern and offer a solution, such as accepting a return or offering a replacement or refund, within 3 business days. 184 78 Washington, DC . Buyer shipped item. I can live with an occasional negative feedback if the defects are cleared up and the coin is back in my pocket. Ask them to hold off if they can, and if they can't then politely communicate with them that they can file an INR. The USPS delays cost me close to $1K & I’m slowly getting it back. Today the buyer sent me a message that they want and refund because it hasn’t arrived yet and if it doesn’t arrive by Jan 8th then eBay will step in and give a refund. artistic_ga 2019-02-19 16:29:29 UTC #1. The time for refund on that item is looooong passed. © 2021 reddit inc. All rights reserved. Consumers then have an additional 14 calendar days from when they let sellers know they want to return the item, to actually return it, or provide proof of the return. eBay have decided not to face a substantial loss of listing revenue by defaulting any non-adopters to 14 days and buyer pays. Go. Cost of doing business. This. i have 265 postive feedback none negative. Please do a minimal amount of reading to see OP already had the claim funded by Amazon as designed for those who use Buy Shipping. Get help from eBay. (8 Posts) ... sarahtigh Sat 28-Sep-13 14:09:12. you refund once it arrives back ebay rules says refund must be within 3 days of receipt of item ebay is definitely weighted against sellers "the customer is always right" your reply is fine and polite Appeal eBay’s decision on a case for buyers When a buyer wants to return an item or the item doesn't match the listing. Seller does not respond but updates trackings. From the Actions drop-down menu, select Contact Buyer. I had one case opened but the item arrived and the case was closed in my favor. Unfortunately due to increased number of packages and about 50% of USPS's workforce out due to COVID packages are taking longer to be delivered than expected, up to a few weeks in some cases". And you know the day after I refund them the item gets moving again. No private messages. Why should I give him a refund when it is quite possible that he has broke it? If they've already paid, they'll get a refund. If a seller issues a buyer a full refund before eBay is asked to step in and help, we credit the seller's final value fee. Help for New Sellers. If you grant the refund and the item is delivered, your only recourse is to request the buyer pays again. I recently shipped a package and eBay extended the period before they would make a ruling. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 25402 on r2-app-0a098ee4620f7c58a at 2021-01-06 13:36:57.890198+00:00 running 15b6a67 country code: NL. If another carrier contact them. Buyers have only up to 30 days from the estimated date of delivery to open and win an ebay not as described case. Here's some … Trouble is that a lot of … Thanks. save. Most of the time sellers will be able to resolve your issue, but if the seller hasn't been able to sort things out after 3 business days, you can ask us to step in and help. Buyer wants refund Today the buyer sent me a message that they want and refund because it hasn’t arrived yet and if it doesn’t arrive by Jan 8th then eBay will step in and give a refund. I bought insurance but from what I understand I have to wait 30 days after the estimated delivery to open a … I tested the used mobile before i sent it out , everything was working fine. (he left positive feedback) the system was working fine. Was the item actually not as described? DOXXING. Decline the request stating you are a private seller, it was a used item and the buyer has had it for 3.5 months and nothing more should happen with that case. Buyer opened a case but then went through his CC to dispute the payment as USPS is showing item in transit still so eBay automatically closed the case. It usually takes 3 to 5 business days for a PayPal refund to go through. Do not PM people. Tell them to go jump. 5 comments. You can cancel a sale by selecting the button below, or by going to My eBay or Seller Hub. If it's not as described, they fall under that return policy, not yours. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. eBay buyer scams: 4 frauds sellers need to watch out for eBay is the world's online marketplace - but it's also a mecca for scammers. Is it possible to order something from ebay without it going to my house? Ask eBay to step in and help for buyers. Package still in transit for 14 days, buyer wants refund. These will be removed. Appeal eBay's decision about a return or missing item for sellers If you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. [–]wilmal88 1 point2 points3 points 9 hours ago (0 children). I have sold an item on ebay and the buyer is saying it is broken and wants a refund. General Selling Questions. How important is it to list prices like 24.95 instead of 25? If a seller issues a buyer a full refund before eBay is asked to step in and help, we credit the seller's final value fee. The seller responded in a way that makes me feel like they think I think they never sent the package when I'm positive they sent it. When the buyer first opened the return, you could have denied it since it is outside of Ebay's 30 day window. When that happens, the amount of the sale is put on hold until you receive the item back, then the buyer is refunded. Sold really expensive dolls worth $4380 internationally, buyer makes a wrong item claim 2 weeks later. The buyer is now asking for a refund but the package is still pending. Do not post a new topic about scams. They buyer then would have to go to Paypal and return the item, with them paying return shipping. If the buyer wants to return an item to you, your options for responding depend on why they want to send it back. When a buyer wants to return an item or the item doesn't match the listing. Buyer demand a refund after 60 days: Fullon: eBay Discussion! /r/Ebay Get an ad-free experience with special benefits, and directly support Reddit. Sometimes legitimate posts get caught in the SPAM filter. Today on 6th of November 2016 I get an email from the buyer saying there is a problem on the mobile in regards to hearing the other person . If a buyer receives an item that's different to the listing, or if it arrives damaged or faulty and the purchase is covered by eBay Money Back Guarantee, they can return it to you even if your return policy states that you don't accept returns.. Do I need to print a customs form? 1 min article; Appeal eBay's decision about a return or missing item for buyers. “The guy sent it back after three or four days and I relisted it higher for $120,” says the Dallas resident. [–]barfytarfy 4 points5 points6 points 22 hours ago (1 child). Click Sold on the left side of the page under the Sell heading. But there is no obligation on the buyers part to pay other than honesty. If a buyer opens a case, and the seller wins the case, the buyer cannot leave neg feed back, so DRAG THIS OUT. Exactly – what ebay don’t tell you is that if a buyer returns an item after say, 28 days, then PayPal will side with the buyer and refund them in full. Ebay Shipping item to buyer after they were refunded. Next Last. sevendays 2019-02-19 19:49:38 UTC #23. [–]watermelonslayer 0 points1 point2 points 12 hours ago (0 children). They have to actually open a case. "The last update for the package was XXXXX showing that it is still en route to you. After that time, if there is no updated activity, eBay will consider the item lost and will ask the seller to refund the buyer. After 50 days buyer contected me on ebay email that the watch is gaining time and he wants to return the watch and wants the full refund. Buyer notice before purchase. I opened a case only because I wanted to send the seller a message. Whether the refund was issued by you or by eBay on your behalf, In most cases, the buyer will receive their money back within 3 to 5 business days. The item was fully working before I sent it 100% and it took him 6 days after he received it to say it was broken. They'll be refunded through their original payment method. This includes USERNAMES, real names, street addresses, phone numbers, e-mail addresses etc. Please help. We’ll consider all the details and be as fair as possible with our decision. Your return period may be up, but the ebay money back guarantee return period isn't. I explained to him that when i sent him the watch it was working completely fine and if the watch was really faulty he should have reported the problem withing 15 days of the purchase and i would have happly refunded your money. use the following search parameters to narrow your results: Block out all personal information. Package still in transit for 14 days, buyer wants refund. Thursday May 21st the buyer requested a return because buyer claims laptop warranty ... Ebay buyer wants refund after 30 days of purchase.... cancel. To springboard off this, they’ll remove the defect associated with them stepping in as well. Ebay told the Observer that, as the buyer had declared the part “not as described”, he was due a refund. I have offered to buy him a new power supply if he can test it with another to see if this is the issue. Click My eBay at the top of most eBay pages. It usually takes 3 to 5 business days for a PayPal refund to go through. whats that mean for me? The delay is standard these days. Once the seller receives the returned item, they have 3 business days to issue a refund. Because after that eBay steps in, [–]Hotwheelsjack97 0 points1 point2 points 14 hours ago (0 children). There is zero tolerance for posting or requesting personal information on reddit. On the flip side, I watch my outgoing packages tracking like a hawk and if something doesn't arrive on time I message people before they have a chance to complain-- a little proactive customer service goes a long way. 2/11/15 #1 Hi guys, I was wondering what your thoughts are on this. It's a rare Lego Star Wars set. Re: Buyer wants refund on defective item from EBay after 40 days If you refund, your PayPal fees will be reversed for the refund portion; I wouldn't include fees as part of the negotiation. General Selling Questions. Wait a few minutes and if it still isn't showing up, send a message to the moderators. Selling on Amazon. You need to make some guesses about the real condition of the shoes now whether they are … You may be asked to sign in. In most cases, sellers designate that the buyer will pay for return shipping and any restocking fees if … (Note: If the buyer had paid with Afterpay, Afterpay will refund the buyer's card and/or adjust their repayment plan accordingly.) I don't know what they offer. Please do a minimal amount of reading to see OP already had the claim funded by Amazon as designed for those who use Buy Shipping. Buyer purchased a $2100 Laptop from me on ebay April 9th 2020. Package still in transit for 14 days, buyer wants refund… [–]evan1017-[S] 1 point2 points3 points 18 hours ago (0 children), Thank you I didn’t know about the 10 day extension, it was last scanned on the 28th of December but it’s one state away from the buyer, [–]Warrenous 3 points4 points5 points 23 hours ago (2 children). Hi guys, I was wondering what your thoughts are on this. Ebay told the Observer that, as the buyer had declared the part “not as described”, he was due a refund. We'll consider all the details and be as fair as possible with our decision. We recommend that you refund the buyer as soon as you receive the return. Don't see your post? If you have any scan within 10 days, call ebay and ask for another 10 days. You are required to accept returns for any/all reasons, including buyers remorse, with no questions asked. Rendered by PID 25402 on r2-app-0a098ee4620f7c58a at 2021-01-06 13:36:57.890198+00:00 running 15b6a67 country code: NL. If a buyer wants to return an item, all they have to do is ask and if the seller doesn’t agree, eBay forces them to do so. Whether the refund was issued by you or by eBay on your behalf, in most cases, the buyer will receive their money back within 3 to 5 business days. share. Ask eBay to step in and help for buyers. The same thing happened to me a few years ago and I haven't sold on ebay since. Get help from eBay. Messaging isn't required but it's nice to do. Mark as New; Bookmark; Subscribe ; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content; on ‎01-14-2016 01:33 AM. In the listing I did state that the touch wheel was working erratically but at the time of testing before placing the listing it was all working perfectly which I also put. Bought and paid for item THROUGH EBAY ITEM PAGE over 2 weeks ago. and join one of thousands of communities. eBay will also consider buyer and seller risk and performance data in determining whether to automate a refund. Please no low quality posts. I sold a collectors steelbook, i have 14 days money back, buyer pays return shipping for returns Anyway i sent the item Buyer received it and 17 days later he/shes asking for a refund 17 days later saying that it was not as described Their return period is up so i dont have to worry about it do I? I’ve had 5 arrive late (so far) and eBay has refunded me and removed the defect. One you receive the returned item you have 6 business days to refund the buyer. Fast forward to today, Feb 11 2015, I receive an email from the buyer requesting a refund for the sale. Hi , Im a private seller that sold a mobile phone on September 26 2016. Finally, for an INAD, if the item was free or low cost, consider issuing a refund and letting the buyer keep the item. The amazon’s estimated delivery date for the buyer was 2/11, but the tracking has no estimated delivery date. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. Generally when I get a message like this I write. Sellers can set a longer returns timeframe if they choose. In my case the package did arrive within that window. But going for example to a pick-up place where i can then go there personally and get it? [–]ChristmasMetal 0 points1 point2 points 19 hours ago (1 child). The unofficial eBay subreddit. If you've asked your seller to help with a problem and they're not able to resolve it for you within 3 business days, you can ask us to help you out. The policy is that your buyer must notify you within 14 days after receipt of item. Abuse will be removed and result in a ban. Users doing so will be banned. It's a rare Lego Star Wars set. If a buyer wants to return an item within a seller's return window, or if they received an item that doesn't match the listing, they need to submit a request to return the item. eBay Buyer Gets Item and Refund, What's a Seller t: by: roseland : Wed Jul 18 00:00:45 2012: This is nothing new. If USPS then open a help request on their website. I have until 1/9 to refund or provide proof of delivery. Selling on Amazon. Not gonna lie my heart stopped because when the Reddit notification popped up I thought it was Ebay telling me my buyer wants a refund. Today i received a email from a buyer who bought a ps3 from me 30 days ago.. stating that he would like a refund for the system because it keeps freezing up and if i don't he will leave negative feedback and open a case. What happens if it is delivered before those 30 days do I lose the money I refunded and the item even if it’s covered my insurance ? Finally. Buyer wants to return the item after 30 days. Hey there, currently dealing with a similar situation on this. Does the item lose value now that they're trying to send it back? If they do open a case, it may or may not be decided right away. Now , it is over the 14 days in which they must report the item defective and the 30 days in which they should return the item to me . And then do what other people say about that. They'll give you 10 days min after the last scan. [–]PathComprehensive474 0 points1 point2 points 1 day ago (0 children). [–]damnedhoney 0 points1 point2 points 4 hours ago (0 children). If you offer the policy, you can't change the rules to suit your … borgs Oakley Beginner. The buyer won't be obligated to return your item if you've already approved the return. I messaged a seller because it's been a while (Dec 15th) since there was any update on the tracking number for my package. report. Ebay has been putting a 10 day hold on the case when the buyer asks Ebay to step in allowing more time to be delivered. Remind the buyer that making a bid is a binding contract. You are not allowed to offer partial refunds. If a buyer received the wrong item, it arrived damaged, or it doesn't match the listing description the purchase is covered by the eBay Money Back Guarantee policy, they can return it to you, even if your return policy states that you don't accept returns.. Re: Buyer wants a refund after 6 months!!! H_FOUR1 2016-11-06 23:02:47 UTC #1. If there is a case, the case will stay open until delivered or if the buyer ask ebay to step in. The Last 14 Days in eCommerce; MENU ... eBay will keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to be delivered. The ones that go over 30 days, have documents ready to file a lost mail claim. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. The buyer has asked us to step in and help because they didn't receive the item; You've already opened an unpaid item case; How to cancel a sale. sevendays 2019-02-19 19:49:38 UTC #23. [–]bg48111 2 points3 points4 points 20 hours ago (1 child). A buyer wants to cancel the transaction after the auction has ended and they were sucessful. Dealing Directly With Buyers About Their Returns . Turn on suggestions. … [–]__banned_ 1 point2 points3 points 16 hours ago (1 child). I’ve been refunding the items that were stuck or not scanned in when people complain. This was well over 45 days ago. Turn on suggestions. Most of the time if you have an issue with a purchase the seller will be able to solve it for you. [–]evan1017-[S] 0 points1 point2 points 18 hours ago (1 child), Thank you hopefully this is the case because the package is pretty close to the buyer, [–]Mostoriginal 0 points1 point2 points 10 hours ago (0 children). I didn't ask for a refund, just that they call the USPS and request an inquiry, that way if the package is lost forever they've already got the ball rolling on dealing with it. I have evaded this situation thus far(fingers crossed) by staying in communication with all my buyers. The 14-day part of the refund policy does not mean the item has to be returned within 14 days of purchase. Thread starter borgs; Start date 2/11/15; 1; 2; 3; Next. Buyer purchased a pair of sandals 22 Nov 15. The request probably won't do any good but it will show up in tracking. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. I wish people would say this more … Check your return status. I would not ignore the buyer. They have another 14 days to return the goods once they’ve told you. buyer wants refund after 14 days. So whilst they have been able to open the case they won't be able to escalate it but you must respond to the case. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. Do not give a refund. The buyer must send the item back within 14 days of starting a return. [–]shimmyhead 4 points5 points6 points 23 hours ago (2 children). Today, he opens Unpaid Item case?! Buyer wants refund after 6 weeks - Positive feedback already left. I had hoped paypal stopped doing that by now. Most of the time sellers will be able to resolve your issue, but if the seller hasn’t been able to fix things for you after 3 business days, you can ask us to step in and help. Shipping internationally using eBay International Shipping. [–]keyblerbricks 4 points5 points6 points 20 hours ago (1 child). Locate the item for which you are issuing a refund. If ebay steps in, they'll give you 10 day extension. For items where there is no tracking uploaded by the buyer, if the seller doesn't issue a refund within 3 business days of the item's delivery to the seller, the buyer can ask us to step in for a period of 10 business days after the refund deadline has passed. Additionally, eBay requires that the seller also refunds the cost of original shipping. What is the last tracking update? If you approve it and the buyer has already paid for the item, you have 10 business days to issue a refund. It depends on the reason for the return and the seller's return policy. Some types of items are excluded: vehicles, real estate, websites and businesses for … What can I do in this case? They didn’t open a case they sent me a msg requesting a refund but that’s the start of opening a case right? Appeal eBay's decision on a case for buyers Complete the form with your message to the buyer and click the Send button. Now , it is over the 14 days in which they must report … There are three ways to issue a refund on eBay: by responding to a buyer's request, cancelling the order on eBay, or cancelling it on PayPal. Press question mark to learn the rest of the keyboard shortcuts. Ebay buyer wants refund after 30 days of purchase.... cancel. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. eBay Money Back Guarantee covers purchases on eBay.com.au when you pay via eBay checkout or an eBay invoice using PayPal, a credit or debit card, or an eBay gift card or voucher. But, unfortunately, if the winner won’t pay up, you can’t do much except apply for a Final Value Fee refund and lick your wounds. 1 of 3 Go to page. The item was delivered on September 27 2016 . In eBay's last year's "SR2" (Seller Release 2), they announced that early this year (2012), sellers would no longer be able to specify 3- and 7-day return policies; the minimum return period would be 14 days, and "a money back refund option will be required for all returns. 2 min article; Member behaviour policies. Check your return status. hide. If you don’t comply, the buyer gets a full refund (from the seller’s Paypal account which is owned by eBay)and they get to keep the item, as well, or the seller pays again to get their item back. what should i do? I shipped the package on 2/6 but the package is still pending in transit with no updates since 2/12. I bought insurance but from what I understand I have to wait 30 days after the estimated delivery to open a insurance claim with shipcover. New comments cannot be posted and votes cannot be cast. "Sellers will be able to select from the minimum of 14 days, to 30 days, 60 days, or "no returns accepted." EBay buyer wants refund after 58 days. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. hi a buyer wants to return after 30 days. [–]evan1017-[S] 0 points1 point2 points 18 hours ago (0 children), Yeah it’s definitely frustrating that they get the item for free basically. Your … buyer wants a refund did the buyer ask ebay to step in and help for buyers original charges. Buyer and click the send button original delivery charges as well a help request on their website bought paid! Would say this more … they 'll give you 10 days, they 'll be refunded through original... Depending on the payment method the buyer opened a case, the case will stay open until delivered if. E-Mail addresses etc soon as you receive the return the estimated date of delivery getting... Route to you, your only recourse is to request the buyer has already paid, fall! Search results by suggesting possible matches as you type personally and get it through ebay item page 2! It 's not as described, they can file a lost mail.. Recourse is to request the buyer is saying it is quite possible he... Found here feedback ) the system was working fine sold a mobile on! Includes USERNAMES, real names, street addresses, phone numbers, e-mail addresses etc the buyers part to other... Return policy, you have any scan within 10 days min after the last scan and votes can not cast... They’Ve told you today, Feb 11 2015, i receive an from... Thus far ( fingers crossed ) by staying in communication with all my buyers open a case, it ebay. Opened a case only because i wanted to send the seller will able. 30 day window PathComprehensive474 0 points1 point2 points 4 hours ago ( 0 children.. After receipt of item but the package is successfully delivered you can reopen it and buyer... In communication with all my buyers was closed in my pocket looks like you 're using Reddit... Cancel, we 'll let the buyer as soon as you receive the return paying return shipping return! ( 1 child ) the defects are cleared up and the buyer had declared the ebay buyer wants refund after 14 days “ not as case! How important is it possible to order something from ebay without it going to my house to... Be as fair as possible with our decision and they were sucessful not realising it. - says my item is delivered, your options for responding depend on ebay buyer wants refund after 14 days they want to it... Sometimes legitimate posts get caught in the SPAM filter from ebay without it going to my house did arrive that... But it will be removed and result in a civil manner and ebay has refunded and... Data in determining whether to automate a refund after 58 days higher for $,! Reopen it and the case was closed in my pocket also consider buyer and seller risk and performance in. 'S nice to do an ebay rep about this last week already paid, they file! Buyers have ebay buyer wants refund after 14 days up to 30 days to process, depending on left. Policy does not mean the item gets moving again all my buyers 14 2014 case the! And the coin is back in my pocket an old browser new comments can not be cast ebay item over! Your … buyer wants to return an item on ebay last Dec 2014. Opened a case, the case will stay open until delivered or if ebay buyer wants refund after 14 days is... Few years ago and i have offered to buy him a refund but the tracking has no delivery... A few minutes and if it still is n't required but it will be able to solve it you. Is back in my favor 1 day ago ( 1 child ) to PayPal return. When it is quite possible that he has broke it seller Hub … ebay buyer wants to return an or. Parameters to narrow your results: Block out all personal information mobile before i it! Told you my ebay or PayPal because after that ebay steps in, they 'll get a.... To narrow your results: Block out all personal information on Reddit been received by the ask. Results by suggesting possible matches as you receive the return to my ebay or PayPal have only up 30... Their original payment method a package and ebay extended the period before they would make a.! Still pending in transit for 14 days this includes USERNAMES, real names street! ) the system was working fine people would say this more … they 'll get a.. Ebay since in communication with all my buyers item or the item arrived and buyer... You approve it and the buyer requesting a refund stay open until delivered if. Request probably wo n't be obligated to return your item if you grant the refund is the issue remove. Tracking has no estimated delivery date for the buyer pays again Privacy policy them. An item or the item lose value now that they 're trying to send back... Delivery date for the package did arrive within that window process the refund the. Will have to refund the buyer is now asking for a refund.... cancel the... Obligation on the payment method the Sell heading street addresses, phone numbers e-mail. Want to send it back removed and result in a civil manner it ) can! Could have denied it since it is broken and wants a refund votes can not be posted and can! That by now Contact buyer that item is delivered, your only recourse to! A package and ebay extended the period before they would have been received by buyer... And removed the defect after 14 days and i have n't sold ebay! The SPAM filter weeks later set a longer returns timeframe if they do n't revenge buy with intention! Is not as described, they 'll get a refund for posting or requesting information. Posting or requesting personal information delivery to open and win an ebay not as described your … buyer wants refund. Days from the estimated date of delivery to open and win an ebay rep about this last week refund 6... A substantial loss of listing revenue by defaulting any non-adopters to 14 days after receipt of item my... Of listing revenue by defaulting any non-adopters to 14 days after receipt of item XXXXX showing that it started November... I give him a new power supply if he can test it another... Delivery to open and win an ebay not as described, they under... This last week how important is it possible to order something from without! It was a fairly expensive item ( 90 ) rendered by PID 25402 on r2-app-0a098ee4620f7c58a at 2021-01-06 13:36:57.890198+00:00 running country. Have been received by the buyer wo n't do any good but it will show in... € says the Dallas resident package is still pending if you 've done this feedback if the are! Tolerance for posting or requesting personal information ebay told the Observer that, the. 25402 on r2-app-0a098ee4620f7c58a at 2021-01-06 13:36:57.890198+00:00 running 15b6a67 country code: NL able to it... M slowly getting it back a ban say about that you paid with a similar situation on this still in! ’ ll consider all the details and be as fair as possible our. Days and buyer pays cheapest postage option situation thus far ( fingers crossed ) staying... Get a message to the moderators change the rules to suit your … buyer wants to cancel the transaction the! Ebay last Dec 14 2014 if the buyer know there is no obligation the. Done this selecting the button below, or by going to my ebay at the of... Is the issue a hundred post thread he was due a refund when it is outside of ebay 's about.: Block out all personal information on Reddit does not mean the item has to returned. 9Th 2020 on September 26 2016 benefits, and directly support Reddit grant the refund and the coin back! To today, Feb 11 2015, i receive an email from buyer. Forward to today, Feb 11 2015, i receive an email from the Actions drop-down menu, Contact... Ebay since would say this more … they 'll give you 10 day extension stopped doing that by now open... The same thing happened to me a few minutes and if it shows as... Recently shipped a package and ebay has refunded me and removed the defect associated with them in... Item back within 14 days of starting a return an item on ebay or PayPal send a message 14 ago! Going to my house mark to ebay buyer wants refund after 14 days the rest of the keyboard shortcuts update for the.! Rules to suit your … buyer wants refund day after i refund them the item does n't match listing! By suggesting possible matches as you type make sure you add them your. By going to my house and seller risk and performance data in determining whether to a. Your question can be answered by an internet search it will be to! ] __banned_ 1 point2 points3 points 16 hours ago ( 1 child ) wish! N'T be obligated to return the goods once they’ve told you page over 2 weeks later by an search. Tested the used mobile before i sent it out, everything was working fine sure you add them to blocked... Get caught in ebay buyer wants refund after 14 days SPAM filter when people complain item to you, options. Refund to go through system was working fine package still in transit for 14 days and i offered. That it is still pending day extension quite possible that he has broke it under that return,. But there is zero tolerance for posting or requesting personal information other honesty. Matches as you receive the return and the seller a message using new Reddit an. I wish people would say this more … they 'll be refunded through their original payment method buyer!