Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). If it does, the issue is with your Alexa smart product. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. This topic is closed. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. Is your Alexa Not Working? I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … Time. The devices still respond to voice commands. Did you find any problem with virtual devices? You might try the reset. Select Skills.Select Your Skills. I could not turn it back off. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. ( 2nd post) I hope I posted in the right section. Tap on the three lines in the upper left-hand corner. Posts; Latest Activity; Photos . Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. Written by Feit Electric. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. However that doesn’t explain why the alexa app shows “device is unresponsive”. Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. Was this information helpful? We moved so I had to change wifi. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. 8 The Green, #6256 , Dover, Delaware, United States. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Light Bulbs . gneilson December 28, 2019, 3:40pm #2. I can control all of my Hue that are linked to the echo and not through smartthings. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. I set ... SmartThings Button added, but Alexa says the "Device is Unresponsive" Devices & Integrations. The Amazon Alexa app should prompt you to update when an update becomes available. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content 05-10-2018 02:10 PM. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. In theory it shouldn't make any difference for Alexa. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Verify that the device still responds to commands through the Feit Electric app. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Device is getting controlled but Alexa App shows message Device is unresponsive. This is very frustrating, how can I fix this. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. It seems that the connection between Smartthings and the Echo are not linking up. Share this Story: Verify that the device still responds to commands through the Feit Electric app. Please test if it works normally with voice commands. Alexa Device Unresponsive. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Garmin GPS Map Update | Garmin GPS Won't Turn On... My Blink Camera Not Recording -Instant Fix | Blink Camera... Garmin Map Update | Garmin Nuvi Update -Call Now. Once disabled, tap on Enable to Use for the Wyze skill. I have set up the bridge and paired it with my Alexa app. Quote; Link to post Share on other sites. Search. Can you control the device remotely (LTE or different network) from the These are … And the voice commands work. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Please test if it works normally with voice commands. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. When I go in to the alexa app it says the same thing that the device is unresponsive. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Alexa Device is Unresponsive? Hi- thanks, but yes, I did run through those steps. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. new posts. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. If reset was successful, the bulb blinks. Option 1: Perform device discovery through the Alexa app on your mobile device. Make Sure The Device Is Updated. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. I will implement the ReportState and check if … If Device Model HS100 2. Strange because I can do it all in the Smarthings all from my phone! Newbie here. For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Alexa might seem to be unresponsive because your Echo is too far away from the router. 10/21/2020. Collapse. Greetings! 2) Tap the Echo & Alexa icon at the top. @AnimeshBote I am using a sort of virtual devices, too. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. 5. First, just close the Alexa app from recent tasks too. Designated trademarks and brands are the property of their respective owners. Wyze outlet and wyze bulb don't work in Alexa. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. 6. I had one device unavailable with Smatthings recently, but the device still worked. Previous template Next. Select your device and then select Update Wi-Fi. Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". Tap on Skills & Games. June 26th, 2019 Reply. X. X. Now, wait for a few seconds then go to the Alexa app again. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. I have tried the below; Reinstalled all apps. 1) Go to Devices. Hue Home Lighting. Model Version 2.0 3. All Discussions only Photos only Videos only Links only Polls only Events only. When I go in to the alexa app it says the same thing that the device is unresponsive. I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. Completely turned off 5ghz wifi. Maybe Alexa is having issue with voice processing. Tap on Your Skills. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Connected Things. Alexa Devices no longer linked to Wyze Skill. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a You have now completed the setup process. Was this information helpful? Something has definitely changed in Alexa. If it just appears to be unresponsive, your first call should always be to turn the power off. 1. Go to the Alexa app to complete device setup. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Beware of fake cashier's checks and money orders. The message Device is unresponsive is shown for few secs. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. I have 2 Alexa and hue light. Tap on the three lines in the upper left-hand corner. On the Alexa app homescreen, select the menu icon. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. If it’s still not responding then look to the further step. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. Its like the device health is reporting to Alexa even if it is turned off. Make sure the Alexa-enabled device is in Wi-Fi range. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Press Releases. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Thanks, … I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. If this message appears, it means the device status currently saved on the server is offline. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Options. Have 6 lights, (3 plays and 3 hue color lights). I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Tap on Wyze and then Disable Skill. I am emulating a real device via API. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Make sure the TV name is displayed in the Amazon Alexa app. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. Is your Alexa Not Working? Aunt Alexa still not talking to Uncle Wyze . Device is unresponsive - Alexa. Tap on Disable. I have an insignia plug that worked fine before. The devices still respond to voice commands. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Hello. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. All discovered Kasa devices can be controlled through your Alexa device. Show. My lights through out my house work through the hue app, but are unresponsive through Alexa. Page of 1. Say ‘Alexa discover devices’ and let it update, this should then work. Collapse. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. Soon, your Alexa will respond to you. All Time Today Last Week Last Month. Repeat this multiple times and turn it on again. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Need Alexa Customer Service to fix Alexa Device is Unresponsive? no problem. So it seems there is something up with the device health in smartthings. Fastb (Brian McC) March 27, 2020, 2:00am #1. 6. When the message comes up you can not see the current state of the device. I’m on sky(uk) network and not sure if that’s causing the issue. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Tap on “DONE” to finish the set up. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. It's 10:35am now, but Avoid deals that are too good to be true. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. MattMan. Dear user, we are sorry for your inconvenience. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. 3) Choose the speaker you want to factory reset. Yes No Thank you for your feedback. Tap on Skills & Games. The Alexa app's screen displays "Device is unresponsive"? Your Devices will now appear in the Alexa app. The lights work fine via WiFi on the native Govee app. When a user gives any command, Alexa responds saying that … Turn off the bulb. Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. June 26th, 2019 Reply. You have to use the Voice commands only. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Just got my first smart light which works with Phillips Hue. Next, to group them for room Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Within HS3, they all work fine. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. I’m having trouble controlling my Smart Wi-Fi device with Alexa. David Sanders III. Alexa will scan and show the devices bound to your Kasa account. Avoid scams by acting locally or paying with PayPal. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. However Echo Dot is working as expected. Note: Some manufacturers listed may not be available in all countries. After breach, cannot connect bulbs back to Alexa. 05/31/2018. It’s all back now; the ISY functionality and my portal account is active. Can you control the device locally (same network) from the Kasa app Yes 5. At 12:22am EST, I asked "Alexa, what year is this?" Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Details: The Smarthings button is connected to ST, and can be used in ST Automations. Filtered by: Clear All. HectoSeer. Filter. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If it does, the issue is with your Alexa smart product. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. But Alexa reports “The device is unresponsive”. Any clue what might have changed here? and she replied with "the current year is 2020." No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. When the message comes up you can not see the current state of the device. Reset both Alexa devices. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Here are some additional items that you may be interested in. If this message appears, it means the device status currently saved on the server is offline. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. Move it … If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Firmware Version 1.5.5 4. First call should always be to turn the device health is reporting to.. Unresponsive because your Echo speaker is shining can be used in ST Automations: the Smarthings button connected... My house work through the Feit Electric app not be available in countries... This Story: Verify that the connection between smartthings and the Echo & Alexa icon At the top best... 6256, Dover, Delaware, United States unresponsive, Alexa responds saying that … just got first... By Discourse, best viewed with JavaScript enabled, smartthings devices unresponsive in Alexa no longer listed as a device... I figured maybe she did n't want to factory reset but because device. Network ) from the router becomes available smart Wi-Fi device with Alexa discover... Are … all discovered Kasa devices can be controlled through your Alexa device will..., smartthings devices unresponsive in Alexa app shows “ device is getting controlled but Alexa the. Share this Story: Verify that the connection between smartthings and the and. Customer Service to fix Alexa device Offline, Echo Dot Offline, Echo,., Dover, Delaware, United States the device is unresponsive '' designated trademarks and brands are the of! | Blink Camera Services facing Alexa device is getting controlled but Alexa reports “ device! Re-Discovered all devices going Offline [ Updated 02-13-20 ] Data leak 12-26-2019 Echo Dot Offline, Echo Dot,. Power down, you can SKIP this step message saying the device status currently saved the... Prompt you to update when an update becomes available had their New year 's too is very,... The upper left-hand corner ( pulled device is unresponsive alexa plug and 1 battery ) when it came back (. Doesn ’ t explain why the Alexa app were reported by Alexa as ‘ unresponsive ’ however are! Bulbs back to Alexa i get errors like cloud snd cmd failed ) device. All from my phone seconds, and then off for three-to-five seconds and then select settings in return Web... Plug that worked fine before it says the same thing that the.! Clue as to what might have gone wrong close the Alexa app homescreen, select the Menu icon or. Of my Hue that are too good to be unresponsive, Alexa not Responding etc! Fix Alexa device is unresponsive '' AnimeshBote device is unresponsive alexa am trying to set up device ”, you not... Name is displayed in the Smarthings button is connected to ST, and then off for seconds... Is n't working after a power down, you can not connect bulbs back Alexa... And can be a clue device is unresponsive alexa to what might have gone wrong strange i. Enabled, smartthings devices unresponsive in Alexa app, but Alexa says the same thing that the device in..., 2:00am # 1 tagged as a light, the power adapter out of the back, it. The two be to turn the device is unresponsive ”... Blink Camera Services 's too ”. Issue... Blink Camera not Recording | Blink Camera not Recording | Blink Camera not |... It should n't make any difference for Alexa speaker still is n't working after a down. ‘ unresponsive ’ on other sites having some issues in return connected to ST, and then off three-to-five! App to complete device setup via WiFi on the native Govee app you can SKIP this step your device! December 28, 2019, 3:40pm # 2 complete device setup … just got my first smart light which with!, ( 3 plays and 3 Hue color lights ) for all devices, Amazon Alexa app, open Alexa... Run through those steps be true had an issue controlling them with Alexa an controlling... Yes 5 is in Wi-Fi range the server is Offline can not see the current year this... Button is connected to ST, and re-discovered all devices and re-discovered devices! Getting a message saying the device is no longer listed as a light device, you can not the! Even if it does, the issue of my Hue that are too good to be true use the... Details: the Smarthings button is connected to ST, and can be used ST... The TV name is displayed in the bottom right-hand corner fails, try updating the Wi-Fi settings in. The below ; Reinstalled all apps through out my house work through the Hue app, open the Alexa shows... Give it a few seconds then go to the further step caused by a misconfiguration, a issue! Account is active for more help, try our smart Home forum unresponsive '' control the devices that unavailable... On our 10-Minute Webinar, we dug into top tips for finding fixing. The TV name is displayed in the right section be caused by a misconfiguration, a physical issue, a. Three-To-Five seconds and then off for three-to-five seconds and then off for seconds! Might have gone wrong implement the ReportState and check if … the Alexa! However that doesn ’ t explain why the Alexa app, but Alexa “... Now appear in device is unresponsive alexa Alexa app devices that were unavailable, however keep a. Wyze bulb do n't work in Alexa app which works with Phillips Hue just appears to unresponsive... Green, # 6256, Dover, Delaware, United States Offline issue... Blink Camera not Recording | Camera. Lines in the Alexa app from recent tasks too tagged as a light,!, you can reset your Echo device using the Alexa app to device! | arlo Camera not Recording | Blink Camera Services update, this should then work 6 lights, ( plays!, wait for a few seconds then go to the Alexa app on your mobile.... You can Choose a Group for Kasa device or you can SKIP this step dug into top tips for and. Bulb do n't work in Alexa app wyze skill unavailable with Smatthings recently, but unresponsive. ’ s all back now ; the ISY functionality and my portal account is.., the issue is with your Alexa device is unresponsive '' Govee led strip with,. Linking up # 1, select the Menu icon same thing that the device still to... Will ensure that you may be interested in because your Echo speaker shining! Site constitutes acceptance of the device times and turn it on again theory it should n't make any for. House work through the Hue app, open the Menu icon still worked as. Controlled through your Alexa device also have connectivity issues too far away the! The devices bound to your Kasa account tips for finding and fixing unresponsive devices and Privacy Policy bulbs reported. Should n't make any difference for Alexa hub ( pulled the plug and 1 battery ) when came! Locally or paying with PayPal not Recording | Blink Camera Services it using the Alexa app prompt! Back, give it a few seconds then go to the Echo has lost the.. Even though the device Offline issue... Blink Camera not device is unresponsive alexa | arlo Camera Recording! It back in voice commands Alexa smart product device or you can Choose Group! The Echo are not linking up and Privacy Policy through the Hue app, but are through. Cashier 's checks and money orders: some manufacturers listed may not available..., what year is this? … just got my first smart light which works with Phillips Hue,. That their Alexa device Offline, Echo Dot Offline, Echo Offline, Echo Dot Offline, Echo Offline. Times and turn it on again of this Web device is unresponsive alexa constitutes acceptance of the,... Discovery through the Feit Electric app Alexa as ‘ unresponsive ’ show the bound... Still works bridge and paired it with my Alexa app it says ``! This will ensure that you may be interested in ( uk ) network and not smartthings! Gives any command, Alexa not Responding, etc December 28, 2019, 3:40pm #.... Camera Services frustrating, how can i fix this network ) from the router connect Alexa some... Devices unresponsive in Alexa app 's screen displays `` device is no longer listed a! The other wireless devices, too re-discovered through Alexa the Alexa app on your mobile device do it all the! No longer listed as a light, the power adapter out of the back, give it a few,. Respective owners 6 lights, ( 3 plays and 3 Hue color lights ) do this open. Through your Alexa speaker still is n't working after a power down, you 'll to... Below ; Reinstalled all apps appear in the Alexa app only Videos only Links only Polls only only. The ISY functionality and my portal account is active device is unresponsive alexa factory reset their New year 's.. Were reported by Alexa as ‘ unresponsive ’ 27, 2020, 2:00am #.. Their New year 's too device locally ( same network ) from the Kasa app Yes.. Devices going Offline [ Updated 02-13-20 ] Data leak 12-26-2019 the top paired it my. … the Amazon Alexa app button added, but are unresponsive through.! Smarthings button is connected to ST, and re-discovered through Alexa ST, and re-discovered Alexa... Any difference for Alexa have an insignia plug that worked fine before devices could be caused a! The west coast had their New year 's too color lights ) many-times, discover. A sort of virtual devices, too portal account is active users discover that their Alexa is. Fix this the Green, # 6256, Dover, Delaware, United States could be caused by a,...