Please review this agreement below. Giving partial refunds to buyers in cases that do not qualify. If you close your eBay account, you'll no longer be able to sell on the site or access My eBay. Rather than end all of your listings or suspend your account, our “Hide All Listings” enforcement measure temporarily hides all of your listings in buyers’ eBay search results and browsing while you correct a policy issue. Fake emails often use urgent and threatening language and instruct you to update your information or risk account suspension. You'll also lose your Feedback, as well as your purchase and sales history. Keep in mind that as a seller you’re still responsible for all required fees. As a seller on eBay, you have some degree of safety in that you can delay shipment of the item until you've both received funds and those funds have cleared. Don’t be fooled by fraudulent emails directly from the seller telling you that there was something wrong with your payment. Top Rated Sellers who reside in the US and list on eBay.com receive additional protections benefits when they offer 30-day-or-longer returns. Alternatively, some sellers offer only an eBay listing service and do not ship the merchandise to the customer. We’ve simplified our policies so that they will be easy for you to understand, as well as help you manage your business consistent with our rules. It’s safest just to delete these messages. Maintain an active eBay account for at least 90 days, Complete 100 or more transactions and $1,000 in sales during the previous 12 months with US buyers, Have a defect rate less than or equal to 0.5%, Close cases without seller resolution less than or equal to 0.3%, Have a late shipment rate less than or equal to 3%, Upload tracking within your stated handling time, and show carrier validation for 95% of transactions to US buyers. eBay uses the Transport Layer Security (TLS) protocol to encrypt these communications. Buying a car on eBay, youâve been persuaded by the seller to complete payment outside of eBay. Never open or download files attached to emails you aren’t expecting, even if they seem to come from people or businesses you know. Copyright © 1995-2021 eBay Inc. All Rights Reserved. 2.All replies will be sent to your email, if you don't get response within 1-2 business days, pls check your My messages' in case your email provider has an overly-aggressive spam filterblocking eBay's emails. NOTICE TO SELLERS: To help ensure that the world can shop safely on eBay, we are updating the protocols we use to secure communications to and from eBay systems. Feature: 1: Aluminum Alloy construction Taillight cover with powder coat, tough and durable, no chip or crack, rust-resistant and easy to clean. You can also find this when checkout. If a buyer falsely claims an item was “not as described,” we’ll protect you on eligible transactions. Don’t transfer money directly into a seller’s bank account. cash is currently not allowed for eBay ⦠All of your fixed price listings will be temporarily hidden in search results and browsing, resulting in new buyers not being able to find them on eBay. Something went wrong. Starting this week, you can now:. Find answers to common problems and connect with us directly. Search around to see how other sellers are pricing their items. View cart for details. eBay will not request personal data such as your password, credit card, or bank number in an email. Outside contractor invoices: If you use outside contractors â even if you pay the college kid next door to go to the post office and the bank for you â you should get an invoice from them to document exactly what service you paid for and how much you paid. If you feel the buyer is misusing feedback beyond what you promised, please report it. You’ll receive the return shipping label credit on your monthly invoice and we’ll automatically remove any negative and neutral feedback, defects, and open cases in service metrics. What will happen if my listings are hidden? This is supporting information that will save your bacon, should it ever need saving. What should I do if I receive a return that was used and/or damaged? Donât give any buyers or sellers your password. For example, the addresses for eBay France contain .fr. However, any watchers, auction bidders, or active buyers will be able to continue to do business with you in My eBay. If the decision is reversed, your final value fee will be refunded. Before You Sell Dog Stuff On eBay. You can offer a partial refund. When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. The Unpaid Item Assistant is the easiest way to resolve unpaid items, allowing eBay to automatically open and close cases and—most importantly— ensure you get paid. You should have already established your payment terms in your eBay Motors listing. If you own or manage a store on a non-eBay website, please be sure that your ⦠Create listings that bring in shoppers and sell at the best price. Everything you need to start selling on eBay. Steps After eBay Account Suspended eBay has sophisticated tools for connecting accounts to one another. -> Cash . If you're signing in with your eBay username and password, be sure that the web address starts with https://signin.ebay.com/. And if you do need to take an action, we’ll let you know exactly what you’ll need to do to correct it to help you avoid disruptions to your business. Avoid communicating with sellers privately off of eBay. 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