Email: [email protected]. Discuss Canada's business environment, visitors, and tourism product as a means of developing a solid foundation of key concepts and vocabulary for use in future courses. Some Certificate courses that candidates can pursue in Hospitality and Travel are Certificate course in Air Ticketing & Travel Management, Certificate in Food and Beverage Service Steward, Certificate in Travel and Tourism Management, Certificate in Food Production and Patisserie, Certificate in Hotel Management, Certificate in Hospitality Management as well as similar courses. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely on, and the managers and staff who run them. SITXCCS002. We need to know as much as possible about customers, who they are, what are their behavioural specifics, how do their cooperation and purchases increase with respect to positive experiences. Group B - Tourism Coordination. Field trips and excursions provide a hands-on experience of the industry. Create an account to start this course today INTRODUCTION. The Tourism System: components and organizationHistorical Dimensions of Tourism â travel in ancient time, middle age, renaissance, industrial age and modern mass tourism, Economic, social, cultural, environmental and political dimensions â defining international tourism, the importance of international tourism, travel flows, and the international tourist ⦠The course will familiarise you with the main laws of economics, the meaning and the main characteristics of a company, the characteristics of production, demand, supply, and costs. These are the questions that the world, now that it has become a global village, has to ask and answer. Running a successful hotel today is a highly collaborative process involving many roles. This course gives students the basics in navigating the travel and tourism industry. The absence or lack of intercultural competencies in modern managers is not only socially unacceptable but can lead to huge losses and long-term damage in international business. Graduates will also be able to progress onto further study and gain entry into QRCâs Diploma in Hospitality Management (Level 6) or Adventure Tourism Management (Level 6). SITTTSL005. Process travel-related documentation. In this program, you will learn to proactively promote tourism and travel products and services, improve the quality of customer experience, and discover major global tourism attractions and destinations. East Point Business Park In order to be successful, tourism companies and organisations have to be familiar with tourism trends at home and abroad and prepare corresponding business strategies. Based on the accreditation of the bachelor programme and its amendments, which were adopted by the Higher Education Council of the Republic of Slovenia and later its successor NAKVIS, students of undergraduate programmes that are implemented at DOBA Business School can, instead of the obligations associated with the final paper, which are worth 12 ECTS, take two elective courses each worth 6 ECTS of their choice, which they choose among the elective courses offered as part of bachelor programmes at DOBA Business School. The course will not focus only on theoretical aspects but mostly on the development of entrepreneurial culture and an entrepreneurial spirit which helps us explore and recognise different opportunities and to think creatively, critically, and differently. Practical education in the company is an excellent opportunity for all who lack this kind of experience to learn how a work environment lives and breathes in real life. The activities of the course will use concrete examples to help you gain the knowledge and become qualified for using various human resource management skills for everyday activities in your work environment. From tourism coordinator and tour manager to standing front-of-house at the next big exhibition and interacting with those who love to travel, a tourism qualification is your ticket to a rewarding career pathway. There are no particular entry requirements. The knowledge of foreign languages is your competitive advantage, which might bring additional bonus points with a perspective employer or give that final push to the scales tipping to your side. Without hospitality we cannot speak of a good service, as it is an important or even an essential part of the latter. Looking at developments in the last year, we can say that social responsibility is increasing its presence in the media and in corporations. Please note: Hospitality and Tourism Operations Management, THM1, is open to international students only. As part of the course, you will learn about the terms customer and customer behaviour, purchasing processes, decision-making factors that affect the purchasing process, perception, learning and memory, motivation and values, personality and lifestyle, viewpoints, groups and culture and different methodological approaches to researching and forecasting purchasing processes. After completing this course, you'll have sound knowledge of industry operations and a broad range of managerial skills to coordinate tourism and travel operations or marketing and product development activities. It is often linked to small and medium-sized enterprises. Companies or organisations build their reputation with socially responsible actions. Technicians have an excellent grasp of technical details of hardware and software, programming languages, support tools, communication standards, and protocols. Academic admission req⦠This course provides practical guidance for the hotel and tourism industry on improving environmental performance to contribute to successful business operations. SITXCCS002. Users namely entrust these network administrators with an abundance of information and this collection is diligently updated every day with information on our interests, habits, personal connections, and methods of using the Internet. This is why we are forced to choose and decide for goods that mean the most and that we need the most. This programme covers tourism and seven weeks on conference and events that will also involve you working for an event company in a range of paid roles at sporting and other events. It is an industry where hiring is always open and job opportunities exist for candidates with almost any background, experience and ambitions whatsoever. This means you will have more choice and a better understanding of the different careers in tourism. Employers no longer look only at the professional qualifications, as it is becoming increasingly important for prospective employees to be fluent in foreign languages, especially in their field of work. Tourism is a quickly changing branch. The global travel and tourism industry is one of unique stability and long-term relevance. SITTTSL004. The course introduces a range of marketing opportunities for tourism services, both at home and abroad. Course content on this free tourism course provides candidates with an extensive overview of the travel and tourism industry, along with an introduction to professional tour operations management. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry. The course will offer insight into the importance of sustainable tourism in the global and local environment, you will be able to analyse the situation and prepare a strategic and action plan for the sustainable development of the destination, the local environment or the tourism product. The course will introduce you to the importance of history for the emergence of modern and complex tourism, you will prepare an unconventional tourist product, and learn to be hospitable with regard to different types of guests. Finances are part of our everyday lives, both in business and personal matters, even though we are not even aware of it. This eight-month certificate program is designed to develop your skills and knowledge appropriate for an entry-level position in the tourism and travel industry. The purpose of the course is to shape the awareness that organisation, organising, and management are factors that intertwine both in terms of institutions and processes. 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