Click here to learn more. The warranty only covers mechanical faults though and not wear-and-tear. (Update: Peeling of the PU leather is now covered under Secretlab's new peel protection guarantee.) What a … $99 to fix peeling issue on older no-warranty SecretLab chair + additional $29 is a lot. From what I'm reading the 2020 version has upgraded/stronger PU leather to help prevent against peeling and perspiration. I think your company should eat the cost and lower the fixing cost to $49 considering this is a widespread issue largely due to your product's quality. It's easy to talk about testing and abrasion cycles, but the bigger question is probably how the new PU leather feels in person. Got shipping confirmation on 6/3 and it was shipped on 6/4. * Receive a complimentary 2-year extension for a total warranty period of 5 years when you share a picture of your Secretlab chair. ... From what I've heard, the fabric absolutely does peel, and the warranty is cleverly worded to work around … Not to mention SecretLab chair cost nearly $600 in the first place. The Secretlab Omega 2020 gaming chair offers almost every kind of adjustment you could want, including incredibly adjustable armrests. Lunch with Sumiko: One great idea later, Secretlab CEO Ian Ang has 70% stake in multimillion-dollar business When he was 22, Ian Ang set out to build the perfect chair for gamers. With a warranty period that’s above the industry standard, you can be assured that your award-winning experience has been made to last. Experience the multi-award winning Secretlab chairs, engineered to keep you incredibly comfortable for long hours at work and play. The reviews look good. We tried gaming chairs from DXRacer, Secretlab and more to help you find the size and style that's right for you. A 3-year warranty, which is also extendable to 5-years, to cover peeling issues if it … However, SecretLab did recently announce a new “Peel Protection Guarantee” for the 2018 and 2020 series. Recently, SecretLab Titan/Omega chairs caught my eye and I have been considering them. I don't sweat that much, but typically do like to sit around in shorts. Overall, the chair isn’t extremely stiff, but it is firm. However, I know that a lot of the times, things marketed to gamers are price inflated. ... the chair starts to peel, they won't repair for you unless it's still under warranty. Best gaming chair for 2020: Top chair picks for PC or console gaming. SecretLab chair ordered on May 17th for an estimated ship date of June 19th or earlier. Want me to pay SGD$99 for replacement seats plus $30 for transport and installation. I've decided to get the Secretlabs Titan chair but I can't decide between the softweave fabric and the PU leather. Learn more now. Secretlab's 2020 Series of gaming chairs takes what ... compared to the 50,000 cycles it took for standard leather to start peeling. A Secretlab chair is an entire experience, where everything from the tiniest design decisions to our industry-leading 5-year Extended Warranty and after-sales support has been deliberately implemented to make … The chairs were great for the first three years - now the PU leather is peeling just out of warranty published 10 months ago I bought 2 x OMEGA and 1 x Titan for my kids - all three chairs were great up until today - I just noticed that two of the chairs are peeling on the seat / cushion area. Work and play Secretlabs Titan chair but I ca n't decide between the softweave fabric and the leather... Times, things marketed to gamers are price inflated want, including incredibly adjustable armrests covers mechanical faults though not! 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